Jerry DaC BlenmanNov 233 min readInsights & ViewpointsWhat's the Big Deal? Who Really Cares Anything About Quality?Really, who cares about quality? It’s easy to dismiss it as just another buzzword that companies throw around to sound impressive....
Jerry DaC BlenmanNov 223 min readInsights & ViewpointsWhy Customer-Defined Quality MattersIn the world of quality management, one truth resonates louder than any other: "" quality is not what the manufacturer claims; it is...
Jerry DaC BlenmanNov 130 min readExcellence in ActionExcellence in Action - My Journey from Here to There In this forum Ms. Julie-Ann Charles, gives voice to the value of educational excellence as a driver for organizational excellence