Course Code
CXT-10011
Course Type
Skills Enrichment
Delivery Mode
Instructor Led
Course Duration
1/2 day
Course Material
Training Notes
Training Overview
Interpersonal skills are of absolute importance to success in our personal lives and the world of business. In fact, understanding and applying the correct behavioral traits in varying circumstances and among different people and audiences is of indispensable value for establishing lasting impressions and inspiring worthwhile opportunities.
In reality, excelling professionally, irrespective of career, necessitates building a personal brand that’s driven by a well-informed “social skills and professional presence tool-box”.
Essentials of Interpersonal Skills & Professional Presence, is an indispensable training course for equiping employees with a distinctive edge for driving excellence and acquiring transferable social skills that will empower them to confidently exhibit a winning personal and professional image.
Learning Today to Enrich & Empower Tomorrow!
Upskill and Excel Today
"successful people and organizations are those who commit to continuous learning as the platform for continuous improvement. They understand that knowledge acquired yesterday may not be relevant for tomorrow and with relentless passion "learn today to enrich and empower tomorrow"
Learning Objectives & Modules
Essentials of Interpersonal Skills and Professional Presence
Module 1 - The Language of Interpersonal Skills and Professional Presence
The Defining Elements of Character and Character Strength
The Value of Learning to Let Go, Stay Calm and Live in the Moment
Languaging High Self-Esteem in the midst of Conflict and Confliting Messages
Strong Voices Speak Long after they have Spoken
Module 2 - The Ingredients of Interpersonal Skills and Professional Presence
Activating an Authentic Personal Brand: 7 Applied Ingredients
Managing and Maintaining an Authentic Personal Brand: 5 Aplied Ingredients
Case Study: Rebuilding Broken Personal Brands
Module 3 - Leveraging Interpersonal Skills and Professional Presence
Applying Acquired Interpersonal Skills for the Advancing of Development
Measuring and Monitoring Interpersonal Skills in the midst of Change
Case Study: Lasting Legacy and Longevity
Learning & Knowledge Enrichment Outcomes
At the end of this training programme will be enabled with skills to:
Better understand the key defining elements of character and character strength that are essential for success in both personal and professional life.
How to builld high self-esteem and navigate challenging situations with confidence and grace, without compromising their values.
How to build an authentic personal brand using seven applied ingredients and maintain it using five applied ingredients.
How to leverage interpersonal skills and professional presence as a personal asset that makes a positive impact on and beyond the work environment
Who should attend
Departmental Managers | Supervisors | Team Leaders | Technical Staff | Front Line Staff
Training Methodology
Essentials of Interpersonal Skills and Professional Presence
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Full Power Point presentation with practical sessions and role play for application and reinforcement of learning principles;
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Case studies to provide insights and give effect to best practices;
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Application of principles and tools in scenario based sessions