top of page
pecb-logo-100.png

Professional Evaluation and Certification Board

delivering certification training programs across a range of ISO standards and regulatory frameworks

ISO 22361 - Certified Lead Crisis Manager

Course Code

ISO 22361

Course Category

ISO Standards

Learning Mode

Self-Study

Examination

Yes (Optional)

Course Material

Downloadable Manual

ISO 22361 - Certified Lead Crisis Manager

Obtain the necessary competence to guide and support organizations design and develop a crisis management capability based on ISO 22361

Master the Art of Crisis Leadership with the PECB Lead Crisis Manager Training Course


In today’s complex and unpredictable environment, the ability to respond swiftly and strategically to crises is not just a competitive advantage, it’s a necessity. The PECB Lead Crisis Manager training course is designed to equip professionals with the expertise to build, lead, and continuously improve an organization’s crisis management capabilities in alignment with ISO 22361 and global best practices.


This comprehensive course goes beyond theory, offering deep insights into the core principles and frameworks of effective crisis management. Through a blend of practical exercises, real-world case studies, and scenario-based quizzes, participants gain hands-on experience that prepares them to confidently manage and lead during times of disruption.


By completing this training, participants will be prepared to take the certification exam and earn the globally recognized PECB Certified Lead Crisis Manager credential.

PECB Wb Graphic 23a.png

Learning Objectives & Outline

ISO 22361 - Certified Lead Crisis Manager

By the end of this training course, participants will be able to: 

  • Explain the fundamental concepts of and principles for crisis management based on ISO 22361 

  • Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence 

  • Anticipate, assess, prevent, and prepare for crises 

  • Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability


LEARNING SEGMENTS

Segment 1 - Introduction to ISO 22361 and Crisis Management 

  • Module 1 - Fundamental concepts of crisis management 

  • Module 2 - Standards and crisis management models 

  • Module 3 - Crisis management capability 

  • Module 4 - Principles for crisis management 

  • Module 5 - Crisis communications


Segment 2 - The Crisis Management Framework 

  • Module 6 - Crisis Management and Leadership 

  • Module 7 - Crisis Management and Organizational structure 

  • Module 8 - Crisis Management and Organizational culture 

  • Module 9 - Crisis Management and Competence


Segment 3 - Crisis prevention and preparedness 

  • Module 10 - Anticipation of crises 

  • Module 11 - Assessment of crises 

  • Module 12 - Prevention and mitigation of crises 

  • Module 13 - Preparedness for crises


Segment 4 - Crisis response and recovery 

  • Module 14 - Response to crises 

  • Module 15 - Recovery from crises 

  • Module 16 - Continual improvement

Examination

ISO 22361 - Certified Lead Crisis Manager

The “PECB Certified Lead Crisis Manager” exam meets all the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains: 

  • Domain 1 Fundamental concepts and principles of crisis management 

  • Domain 2 Establishing the crisis management framework 

  • Domain 3 Crisis management prevention and preparedness 

  • Domain 4 Crisis management response and recovery


CERTIFICATION REQUIREMENTS

  • Certification and examination fees are included in the price of the training course

  • An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.

  • Candidates who have completed the training course but failed the exam are eligible to retake it once for free within a 12-month period from the initial date of the exam.


After successfully passing the exam, you can apply for the credentials shown below.

  • PECB Certified Provisional Crisis Manager

  • PECB Certified Crisis Manager

  • PECB Certified Lead Crisis Manager

  • PECB Certified Senior Lead Crisis Manager


See more details in the accompanying PECB ISO 22361 - Certified Lead Crisis Manager Brochure 

Who Should Take this Course

ISO 22361 - Certified Lead Crisis Manager

The Lead Crisis Manager training course is intended for: 

  • Individuals responsible for the delivery of a crisis management capability in an organization 

  • Individuals responsible for implementing a plan and structure for crisis management within the organization 

  • Crisis leader(s) 

  • Members of crisis management teams 

  • Individuals seeking to thoroughly understand crisis management 

  • Individuals aiming to start or advance their careers in crisis management 

  • Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management

General Informatio

  • Your training course is self-study.  As a result, you can adapt your study pace, time, and location to your schedule instead of having to adapt your schedule to the training course.

  • The unlimited access allows you to go back to any section of the training course as needed.

  • Participants will be provided with training course materials containing over 400 pages of information, practical examples, and quizzes.

Enrollment & Payment

Important 

  • Registration and payment for this training course are prerequisites to participation.

  • Upon payment, you will receive an "Invitation to create a PECB account" from PECB (Professional Evaluation and Certification Board), the global accreditation body for this course of study. This will allow you to set up your account with the requisite pass codes for access to the learning portal.  

  • Once completed your application will be processed within a maximum of two working days, after which you will receive notification by email with confirmation of finalization of registration to access the portal and commence this course of study. 

  • In accordance with exchange control requirements, billings are done in Barbados dollars which exchange at a rate of Barbados $2 to every US$1.

Corporate Training

To book this course for corporate training, click here

bottom of page