

Professional Evaluation and Certification Board
delivering certification training programs across a range of ISO standards and regulatory frameworks
ISO 22361 - Certified Lead Crisis Manager
Course Code
ISO 22361
Course Category
ISO Standards
Learning Mode
Self-Study
Examination
Yes (Optional)
Course Material
Downloadable Manual
ISO 22361 - Certified Lead Crisis Manager
Obtain the necessary competence to guide and support organizations design and develop a crisis management capability based on ISO 22361
Master the Art of Crisis Leadership with the PECB Lead Crisis Manager Training Course
In today’s complex and unpredictable environment, the ability to respond swiftly and strategically to crises is not just a competitive advantage, it’s a necessity. The PECB Lead Crisis Manager training course is designed to equip professionals with the expertise to build, lead, and continuously improve an organization’s crisis management capabilities in alignment with ISO 22361 and global best practices.
This comprehensive course goes beyond theory, offering deep insights into the core principles and frameworks of effective crisis management. Through a blend of practical exercises, real-world case studies, and scenario-based quizzes, participants gain hands-on experience that prepares them to confidently manage and lead during times of disruption.
By completing this training, participants will be prepared to take the certification exam and earn the globally recognized PECB Certified Lead Crisis Manager credential.

Learning Objectives & Outline
ISO 22361 - Certified Lead Crisis Manager
By the end of this training course, participants will be able to:
Explain the fundamental concepts of and principles for crisis management based on ISO 22361
Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
Anticipate, assess, prevent, and prepare for crises
Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability
LEARNING SEGMENTS
Segment 1 - Introduction to ISO 22361 and Crisis Management
Module 1 - Fundamental concepts of crisis management
Module 2 - Standards and crisis management models
Module 3 - Crisis management capability
Module 4 - Principles for crisis management
Module 5 - Crisis communications
Segment 2 - The Crisis Management Framework
Module 6 - Crisis Management and Leadership
Module 7 - Crisis Management and Organizational structure
Module 8 - Crisis Management and Organizational culture
Module 9 - Crisis Management and Competence
Segment 3 - Crisis prevention and preparedness
Module 10 - Anticipation of crises
Module 11 - Assessment of crises
Module 12 - Prevention and mitigation of crises
Module 13 - Preparedness for crises
Segment 4 - Crisis response and recovery
Module 14 - Response to crises
Module 15 - Recovery from crises
Module 16 - Continual improvement
Examination
ISO 22361 - Certified Lead Crisis Manager
The “PECB Certified Lead Crisis Manager” exam meets all the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
Domain 1 Fundamental concepts and principles of crisis management
Domain 2 Establishing the crisis management framework
Domain 3 Crisis management prevention and preparedness
Domain 4 Crisis management response and recovery
CERTIFICATION REQUIREMENTS
Certification and examination fees are included in the price of the training course
An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
Candidates who have completed the training course but failed the exam are eligible to retake it once for free within a 12-month period from the initial date of the exam.
After successfully passing the exam, you can apply for the credentials shown below.
PECB Certified Provisional Crisis Manager
PECB Certified Crisis Manager
PECB Certified Lead Crisis Manager
PECB Certified Senior Lead Crisis Manager
See more details in the accompanying PECB ISO 22361 - Certified Lead Crisis Manager Brochure
Who Should Take this Course
ISO 22361 - Certified Lead Crisis Manager
The Lead Crisis Manager training course is intended for:
Individuals responsible for the delivery of a crisis management capability in an organization
Individuals responsible for implementing a plan and structure for crisis management within the organization
Crisis leader(s)
Members of crisis management teams
Individuals seeking to thoroughly understand crisis management
Individuals aiming to start or advance their careers in crisis management
Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management
General Information
Your training course is self-study. As a result, you can adapt your study pace, time, and location to your schedule instead of having to adapt your schedule to the training course.
The unlimited access allows you to go back to any section of the training course as needed.
Participants will be provided with training course materials containing over 400 pages of information, practical examples, and quizzes.
Enrollment & Payment
Important
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Registration and payment for this training course are prerequisites to participation.
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Upon payment, you will receive an "Invitation to create a PECB account" from PECB (Professional Evaluation and Certification Board), the global accreditation body for this course of study. This will allow you to set up your account with the requisite pass codes for access to the learning portal.
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Once completed your application will be processed within a maximum of two working days, after which you will receive notification by email with confirmation of finalization of registration to access the portal and commence this course of study.
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In accordance with exchange control requirements, billings are done in Barbados dollars which exchange at a rate of Barbados $2 to every US$1.