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Fundamentals of SIPOC Mapping
Course ID: L002 - 4

This course provides an introduction to SIPOC Mapping, a useful tool for framing a problem within a process and starting to think about the related process and other key elements such as customers, suppliers, inputs and outputs. This highly recommended course is excellent for honing skills for preparing to solve or lead a process improvement project problem. 


This course principally covers the following subject areas: 

  • The “Critical To” flow down 

  • What is a SIPOC map? 

  • Key elements of a SIPOC 

  • Purpose and benefits of a SIPOC 

  • The many versions of SIPOC 

  • How to construct a SIPOC  



This micro-course is one of nine modules for Lean Management 1 for which the Lean White Belt Certificate of Completion is awarded upon completion of all nine modules. You will be awarded a credit towards Lean Management 1 with the successful completion of this course. 

Learning Mode
audio/video power point lectures

Learning Period
1 hour 

Access Time 
access time for this course is 3 days 

Online private entry pass-code

3 slide per page workbook



  • Registration and payment for this training course is a prerequisite to participation.  

  • Upon payment, your registration will be processed within a maximum of one working day, after which you will receive notification by email with confirmation of registration and access codes to this course.

  • Access to this course is for a period of three days from the date of notification. Requests for extensions beyond the completion date will be required in writing.

"learning today to enrich & empower