"learning  today to enrich & empower tomorrow"

Course ID: L002 - 4
SIPOC Mapping

This course provides an introduction to SIPOC Mapping, a useful tool for framing a problem within a process and starting to think about the related process and other key elements such as customers, suppliers, inputs and outputs. This tool is highly recommended when preparing to solve a problem or lead a process improvement project. 


  • The “Critical To” flow down 

  • What is a SIPOC map? 

  • Key elements of a SIPOC 

  • Purpose and benefits of a SIPOC 

  • The many versions of SIPOC 

  • How to construct a SIPOC  

Estimated effort: 1/2 hour (including exercises, if applicable) 

COURSE MATERIALS: Included in your course materials is a "workbook" that offers a 3-slide per page booklet that you can download and/or print for note taking. Additional templates and other required resources are also included your course files. 

COST OF COURSE - US$19.95 | Bds$39.90 


  • Registration and payment for this training course is a prerequisite to access and participation.  

  • Registration and electronic invoicing is by way of the below gold button. 

  • Upon payment, your registration will be processed within a maximum of two working days, after which you will receive notification by email with confirmation of registration and access codes to this course.

  • Access to courses are for varying periods from the date of confirmation of registration. Request for extensions beyond completion dates will be required in writing.

  • Queries can be directed to admin@organizational-excellence.com  

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The Caribbean Center for Organizational Excellence Inc


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