To improve an organization’s performance, facts must be ascertained; processes that are driven void of facts will only produce an illusion of improvements while covertly undermining progress and amplifying organizational problems.
Knowledge and information shut up in the heads of organizational people is a prime source of data for resolving and solving so many organizational issues. Talk with them often to get the facts, understand the whys, put your finger on the how and give better definition to the “whats” and “whens”. It is vitally important for making timely, relevant decisions based on current information.
Could the frequency with which decisions are made with dated information or probably devoid of facts, be at the center of major issues confronting organizations?
Evidenced-based management creates scope for critical thinking, augments quality decision making and amplifies opportunities for best outcomes. It's a fact!