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This course provides an introduction to the five key principles of Lean and includes defining value from the customer perspective, the "eight wastes", the concept of value stream mapping, the characteristics of an effective and efficient workplace, push versus pull systems, engaging the front line in "kaizen". Read more...

This course teaches you how to use the 5W2H method to write effective problem statements, a key first step in solving a problem and improving processes. Topics include - Introduction to 5W2H Method - Barriers to focusing on a problem and more.
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This course provides an introduction to Kaizen events, a method for accelerating the pace of process improvement in any setting. It evolved in the application of Lean methods in manufacturing settings but has since been adapted to the broader DMAIC framework. Read more...

This course will show you how to use the A3 Report for rapid improvement projects, and includes information on the defining context of the A3 Report as well as benefits and approaches to using the A3 Report. An added component is an A3 Report template which can be quickly utilized for application. Read more...

This course provides an introduction to SIPOC Mapping, a useful tool for framing a problem within a process and starting to think about the related process and other key elements such as customers, suppliers, inputs and outputs. This tool is highly recommended when preparing to solve a problem or lead a process improvement project. Read more...

This course provides you with an understanding of 5S/6S and how to implement this important Lean workplace imperative. Topics include, the importance of an efficient and effective workplace, what is 5S (6S), planning a 5S event and more...
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This course provides an introduction to an important asset for high-performing teams, the "Daily Huddle". Areas covered include, what is the Lean Huddle, facilitating a Daily Huddle, recommended agenda for a huddle, keys to Huddle Success and more...

Visual workplace enables a work environment to become self-ordering, self-explaining, self-regulating and self-improving. This course provides an introduction to visual workplace principles and includes the importance of an efficient & effective workplace, forms of (human) communication, visual communication and more....

The concept of Standard Work is principally focused on workplace efficiencies that give rise to high levels or efficiency and effectiveness. This course provides an introduction to the principles and methods behind standard work including key components that make up standard work, including takt time and task sequencing. Topics include, the importance of an efficient & effective workplace, what Standard Work is NOT!, what IS Standard Work and more...

This course provides an introduction to Six Sigma concepts, tools and methods and includes, what is “Six Sigma, the history of Six Sigma, the many meanings of sigma, DPMO & the “Hidden Factory”, cost of quality, DPMO and Sigma....Read on

We are in an era where change keeps changing, demanding in the circumstance highly flexible responses that are anticipatory and adaptive. This session, an introduction to Agile principles, methods, and tools for software development is a solutions focused lecture of immense importance