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Introduction to Six Sigma 

Course ID: S001

This micro-learning course will provide you with an introduction to Six Sigma concepts, tools and methods. 

COURSE OVERVIEW

This course principally covers the following subject areas: 

• What is “Six Sigma? 

• History of Six Sigma 

• The many meanings of sigma 

• DPMO & the “Hidden Factory” 

• Cost of Quality, DPMO and Sigma 

• Voice of the customer, variation and Y = f(x) 

• CT-Tree (“Critical to” flow down) - DMAIC Methodology 

• The importance of process control 

• What is “Design for Six Sigma” (DFSS)

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COURSE CREDITS

This micro-course is a foundation Lean Six Sigma. You will be awarded a credit towards all Six Sigma programmes with the successful completion of this course.