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An indispensable  prerequisite for leading and achieving process excellence 

Inherent to the role of management is the oversight and control of processes. Its importance as a prerequisite to cost management, improved functionality and the harmonization and control of workflows cannot be overstated.


In fact, process management is at the heart of good business decision making and overall operational management. Further, it is the basis for analyzing, measuring and improving cross functional areas of a business or organization to give effect to optimal use of resources.

Managers who understand the defining affiliation between processes and organizational outcomes are more likely to accomplish high levels of productive success and the achievement strategic targets.

This Certification program is specifically designed for business owners, professionals, supervisory staff and managers who want to expand their overall process management and organizational efficiency skills while leveraging “voice of the process” to take their team’s performance to the next level.

Certification as an Effective Process Manager... an essential resource for bolstering managerial  effectiveness, process excellence and the achievement of functional and strategic objectives

Effective Process Management Certification

Your Lean Six Sigma Yellow Belt Certification includes:

  • Introduction to Lean Thinking:  The history and five principles of Lean, defining value, the eight wastes, "Flow" and Value Streams and Kaizen rapid improvement.

  • Introduction to Six Sigma: The history of Six Sigma, the DMAIC approach, process variation and Y = f(x), DPMO, the "Hidden Factory" and the Critical to (CT) Tree.

  • Mapping the Process & the Gemba Walk:  Visualizing processes using flow maps, spaghetti diagrams and the SIPOC.  Engaging the team with "Gemba Walks".

  • Failure Modes and Effects Analysis (FMEA):  Identify and assess process risk using the FMEA and leveraging this analysis for continuous improvement.

....and a range of other courses

Effective Process Management - download full course outline

Learning Path 

Seventeen (17) 


Learning & Access

26 approximate hours  (4 weeks programme)


3 slide per page workbook (each course)


Effective Process Manager Designation

Registration& Payment 

Bridging the Way to Organizational Excellence & Resilience


  • Registration and payment for this training course is a prerequisite to access and participation.  

  • Registration and electronic invoicing is by way of the below gold button. 

  • Upon payment, your registration will be processed within a maximum of two working days, after which you will receive notification by email with confirmation of registration and access codes to this course.

  • Access to courses are for varying periods from the date of confirmation of registration. Request for extensions beyond completion dates will be required in writing.

  • Queries can be directed to admin@organizational-excellence.com

Cost - US$242.75 | Bds$485.50    

“bridging the way to organizational excellence and resilience”

The Caribbean Center for Organizational Excellence Inc


Telephone: (246) 262-1414

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