Career Development & Business Enrichment Course
Course Code: L00-EPM
4 Week self-paced online course | 17 modules
Sound business processes are core to the success of any organization and its capacity to build resilience. In fact, without effective processes, prospects for efficient resource management, sustained growth and overall opportunities for continuous improvement can easily be compromised.
Mindful as well that outcomes are often the manifestation of processes, effective process management is unquestionably indispensable to business stability and improved opportunities for best management of economic and other systemic changes.
Investing in and developing the skills to define, analyze, monitor and engage in continuous process improvements that drive high-performance and the accomplishment of meaningful outcomes, is consequently a career investment with long-lasting, multi-dimensional returns.
Learning Objectives & Outcomes Effective Process Management
Effective Process Management is an essential Professional Development & Business Enrichment Course, that offers a great set of tools to quickly evaluate processes, especially from a risk perspective using process mapping, FMEA, error-proofing and visual management to adapt existing processes for the short term, while allowing more time to redesign processes over the long-term.
This course, will among other things, equip you with skills to:
understand and appreciate the history and principles of Lean, Six Sigma and the DMAIC approach to process variation
understand and implement tested process systems and controls
accomplish high levels of productive success and the achievement of strategic targets
appreciate process management as an important prerequisite to cost management,
drive improved functionality, harmonization and control of workflows in your tasks and business in general
identify opportunities for improvement in work cell/workplace design and layout
plan and conduct "Gemba Walks" to better understand the customer experience, identify improvement opportunities and engage the front line team.
Learn how to leverage visual workplace principles, methods and techniques to enable a work environment to become self-ordering, self-explaining, self-regulating and self-improving.
Be positioned to construct SIPOC diagrams to provide a high-level view of a process, process inputs, the process itself, and the key outputs required by customers
Learn how to construct spaghetti diagrams to identify opportunities for improvement in work cell/workplace design and layout
Effective Process Management is a great course for business owners, professionals, supervisory staff and managers who want to expand their overall process effectiveness skills, while leveraging techniques such as “voice of the process” to take their team’s performance to the next level.
audio/video power point lectures
self-paced over a 4 week period
recommend 1 hour a day
3 slide per page workbooks
...also included in this course are
downloadable excel tools and templates for immediate application of learnt principles for some modules
Upon completion, participants will be awarded an Effective Process Manager Certificate of Completion
Registration and payment for this training course is a prerequisite to participation.
Upon payment, your registration will be processed within a maximum of one working day, after which you will receive notification by email with confirmation of registration and access codes to this course.
Access to this course is for a period of four weeks from the date of notification. Requests for extensions beyond the completion date will be required in writing.